Refund Policy

We strive to ensure every customer is fully satisfied.
Refunds are processed once returned items are received and inspected.

Eligibility

  • Refund requests must be submitted within 14 days of delivery.
  • Items must be in original condition and packaging.

Refund Process

Once approved, refunds will be issued to your original payment method within 5–10 business days.
Shipping fees are non-refundable.

Late or Missing Refunds

If you haven’t received your refund after 10 business days, please contact your bank first.
If the issue persists, email us at support@venshuz.com.