Return and Exchange Policy
We want you to love your purchase! If you are not completely satisfied, we’re here to help.
Returns
-
You have 14 days from the date of delivery to request a return.
-
Items must be unused, unworn, and in their original packaging.
-
To start a return, please contact us at support@venshuz.com with your order number and reason for return.
Exchanges
If you need a different size or color, please contact us within 7 days of receiving your item.
Exchanges are subject to availability.
Non-Returnable Items
-
Sale items and gift cards are non-refundable.
-
Items marked “Final Sale” cannot be returned or exchanged.
Return Shipping
Customers are responsible for return shipping costs unless the product is defective or incorrect.